Returns & Exchanges

At Baltic Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition to qualify for a refund.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing